Information!
Shipping and Handling: All in stock items will be processed within 3-5 business days and mailed insured via USPS Priority. A tracking number will be provided once the item has shipped. Due to the extremely high cost of international shipping, it is not offered at this time. If shipping and handle charges are overcharged, I will offer a refund in the difference of cost minus a handling fee. (*This usually occurs when multiple items are ordered.) I offer a pick up option during checkout which is to pick up at my studio in Pittsfield, Massachusetts. Email me to schedule a time if you choose this option. I am not responsible for items that are lost in the mail. Please email me asap if any item arrives damaged during shipping.
Clay Details: Every piece is one of a kind, hand made, painted and glazed by me in my studio. Subtle variations will occur in size, shape and color as that is the nature and best part of something that is hand made! All of my work is stoneware fired to cone 6 in an electric kiln. Items have not been tested in a microwave so use at your own risk. *Do not microwave any speckled wares as they will most likely spark due to the manganese in the clay body. Hand wash all pieces for best results.
All sales are final: If you are extremely dissatisfied with the item you have purchased or feel it was misrepresented, please send me an email and we can try to work something out : )
If you have any questions at all, please send me an email at stefaniebessmanceramics@gmail.com